Tip of the day #11

Most people don’t ask for feedback in order to avoid potential unpleasantness of negative comments. Although understandable, it is hardly a beneficial strategy. Even if it’s bad news, the sooner you know, the sooner you can do something about it.
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Tip of the day #10

Telling people how their behaviour makes you feel is a non-threatening way of bringing up the issues that bother you. You might sometimes get some form of abuse in response, in which case more decisive measures will need to be taken, but more often than not it’ll result in changed behaviour and a better relationship.

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